FAQ
SUPERPAW PET MILK
Superpaw Pet Milk is completely lactose-free, making it a gentle alternative for pets that have trouble digesting regular cow’s milk. Specially formulated for dogs and cats, it contains nutrients that help support skin, joints, heart, and overall wellness.
No. It is suitable for pets of all life stages, including puppies, kittens, adult dogs and cats, nursing dogs, and senior companions.
Yes. You may gently warm it for young puppies, kittens, or senior pets. Microwave it for about 5–10 seconds until lukewarm, and always check the temperature before serving.
No. It can be stored at room temperature and has a shelf life of 24 months from the date of manufacture. Once opened, refrigerate it and use it within 5 days.
Superpaw Pet Milk is designed to support overall wellness. Yucca extract helps reduce stool odor, Omega-3 supports skin and coat health, glucosamine helps maintain joint mobility, and taurine supports heart and eye health.
SUPERPAW DENTAL CHEW BOOSTER
Start by preparing the Dental Chew Booster and a Superpaw Dental Chew. Insert the chew into the booster, then offer it to your dog. For best hygiene, wash the booster thoroughly before and after each use.
If a piece of chew remains inside, lightly rinse the booster under running water. This can help the remaining piece slide out more easily.
Chewing strength and eating style can vary from dog to dog. If needed, insert only the tip of the chew into the booster to reduce the difficulty and help your dog adjust more comfortably.
SUPERPAW DENTAL CHEWS
Yes. To make them softer, microwave them for about 5–10 seconds. If you prefer a firmer texture, open the package and leave them at room temperature for about 30 minutes before serving.
We recommend Dental Chews for dogs 3 months of age and older.
Superpaw Dental Chews come in Berry, Banana, and Seaweed flavors. Berry is a fruity favorite, Banana is great for dogs that prefer a mild and gentle taste, and Seaweed is a great option for pet parents looking for a more wellness-focused choice.
The shelf life is 18 months from the date of manufacture.
OTHER QUESTIONS
We offer free shipping on all domestic orders over $50. For orders under $50, a flat shipping fee of $4.99 applies anywhere in the U.S.
Orders are typically processed within 1–3 business days. After shipment, delivery usually takes 1–5 business days depending on your location. We may ship via USPS, DHL, OnTrac, or other carriers. Once your order ships, tracking information will be provided. Please note that delays may occur during holidays or promotional periods.
Please refer to our Refund Policy page for full details on returns, refunds, and eligibility requirements.